Privacy Policy

Introduction

FIRE-TEC AERO SYSTEMS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in compliance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an inquiry or quote request
• Fill out a contact form
• Subscribe to our communications
• Communicate with us via email or phone

This information may include:

• Full name
• Email address
• Phone number
• Company name and position
• Project or service requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website address
• Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for our services
• To communicate with you about your project or service needs
• To improve our website and user experience
• To analyze website traffic and usage patterns
• To comply with legal and regulatory requirements
• To protect against fraud and unauthorized access
• With your consent, to send you relevant updates and communications

Who Has Access to Your Data

Internal Access

Access to your personal information is limited to employees and authorized personnel who need it to perform their job functions. Our team members are trained on data protection practices.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Email service providers (for form submissions and communications)
• Website hosting providers
• Analytics providers (with your consent)

These third parties are contractually obligated to protect your information and are only permitted to use it for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to protect our rights or safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about how we use cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data in a structured format
• Objection: Object to processing of your information

To exercise any of these rights, please contact us using the information provided below.

How to Request Data Deletion

To request deletion of your personal information, please:

1. Send a written request to info@fire-tecaero.net
2. Include "Data Deletion Request" in the subject line
3. Provide your name and the email address associated with your account or inquiry
4. Verify your identity as requested

We will process your request within 30 days and confirm deletion in writing.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: